Frequently Asked Questions

What equipment does my player need to participate? 

For the safety of all players involved and to uphold the laws of the game, all players  U4 and above must have shin guards and appropriate soccer shoes (can be soccer  cleats or running shoes) to participate.  

Can my player wear their jewelry during games? 

Wearing jewelry during soccer is strictly prohibited. This is imperative for both the  safety of the player wearing the jewelry but also the other participants. 

Can my player wear a sun hat? 

We strongly suggest sun hats/ baseball hats are not worn during play. This is for the  safety of the player and also other participants. We understand that sun safety can  be a concern during the warmer months, and encourage the use of sunscreen, lots  of water available on the sidelines and perhaps an umbrella to sit under when they  aren’t on the field. 

Do all participants receive a ball? 

All participants in our summer programs will receive a ball and are to bring it to  their sessions. We suggest all players use a permanent marker (Sharpies work  well!) to write their first and last name on the ball. 

Are spectators allowed at my player’s game? 

Yes, spectators are allowed and very much encouraged during our outdoor season.  Unfortunately, due to space constraints, we ask that only one parent attend with  their player for our indoor season. For players U6 and older, we ask that parents  drop off and pick up during the indoor season as there isn’t space on the sidelines  for spectators.  

Will the games be at the same time and location each week? 

We will do our best to keep our locations and times consistent each week. If a  location and/or time change occurs your team will be notified by email.

Do games and practises continue through rain? 

Yes, we continue with play during rain and sessions will run as scheduled. 

What happens if a game is cancelled due to inclement weather? Occasionally, we need to cancel play due to inclement weather or environmental  advisories (air quality warnings, thunder & lightning, unusually large amounts of  heavy rain or high winds). We cancel with player and spectator safety top of mind.  The City may also choose to close public fields due to flooding and saturation after  heavy rainfall. If this is the case, we unfortunately must cancel sessions and follow  the City direction.  

All communication concerning cancellations will be communicated directly to  those impacted via email and social media. Please check before coming to your  session, one group’s cancellation does not mean the next group will be cancelled.  Due to the length of season and field time constraints, we are not able to  reschedule makeup games/days. 

Do you offer refunds? 

• ALL REFUNDS are subject to a $50 Administration Fee 

• There will be no refunds/transfer of registration fees 10 days prior to the  start of the season. 

• A $30 uniform fee will be added to the administrative fee if a withdrawal is  requested after the player has received the uniform. If a player needs to withdraw due to medical reasons, you must provide medical  documentation. Players will receive a partial refund (pro-rated) for any medical  issues.